Join a mission-driven team for a temporary 19-week opportunity starting May 26, where you'll support and empower top fundraisers for a national campaign supporting a great cause. This high-impact role blends customer service and outreach to make a difference every day.
Job Description:
* Build and manage relationships with campaign fundraisers through proactive outreach, coaching, and high-touch support.
* Make outbound calls to thank participants, offer event assistance, handle concerns, and gather feedback.
* Process phone donations accurately and manage interactions using CRM and outbound calling tools.
* Maintain a professional, mission-aligned tone while escalating complex issues and contributing to ongoing improvements.
Requirements:
* High school diploma or GED required
* 1+ year(s) of customer service / call center experience is required
* Previous experience in fundraising / donations is required
* Experience with MS Office Suite (will be using MS Teams and Outlook)
Additional Info:
* Pay: 20-22/hr
* Schedule: M-F 9:00am to 3:00pm
* Location: Hybrid
* Type: Temporary - ~19 weeks (Start 5/26 through end of September)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.